Excellent verbal skills are a key ingredient in the success of dental practices. Every practice system -- scheduling, customer service, and case presentation, to name a few -- depends on communication ...

What to say and how to say it are crucial elements of successful patient relationships. Scripting helps the doctor and the team communicate accurate information in a positive manner. Exceeding patient ...

Administrators are typically burdened with tons of tasks, many of which are repetitive. One of the best ways to automate such tasks is to use scripting. Here’s a look at how scripting can help ...